.t2t-new-ticket {
  --t2t-primary: #B41E8E;
  --t2t-primary-hover: #9f187d;
  --t2t-primary-active: #861267;
  --t2t-primary-soft: #fff3fb;
  --t2t-primary-soft-2: #fde7f6;
  --t2t-primary-line: rgba(180, 30, 142, .22);
  --t2t-primary-shadow: rgba(180, 30, 142, .18);
  --t2t-card: #fff;
  --t2t-text: #352a34;
  --t2t-muted: #7b6877;
  --t2t-line: #f1d7e9;
  direction: rtl;
  font-family: var(--e-global-typography-text-font-family, IranYekan), Tahoma, sans-serif;
  color: var(--t2t-text);
}

.t2t-new-ticket *,
.t2t-new-ticket *::before,
.t2t-new-ticket *::after {
  box-sizing: border-box;
  font-family: inherit;
}

.t2t-new-ticket [hidden] {
  display: none !important;
}

.t2t-form-card {
  padding: 34px 28px 44px;
  min-height: 560px;
}

.t2t-form-intro {
  text-align: center;
  margin-bottom: 30px;
}

.t2t-form-intro h2 {
  margin: 0 0 12px;
  font-size: 22px;
  font-weight: 900;
  color: var(--t2t-text);
}

.t2t-form-intro p {
  margin: 0;
  color: var(--t2t-muted);
  font-size: 15px;
}

.t2t-department-grid {
  display: flex;
  gap: 34px;
  justify-content: center;
  align-items: center;
  flex-wrap: wrap;
  margin: 26px auto 38px;
  max-width: 850px;
}

.t2t-department-card {
  width: 170px;
  height: 160px;
  border: 1px solid transparent;
  background: #fff;
  border-radius: 22px;
box-shadow: 0px 0px 10px 0px rgba(0, 0, 0, 0.12) !important;
  display: grid;
  grid-template-rows: 58px auto;
  align-content: center;
  justify-items: center;
  gap: 12px;
  cursor: pointer;
  color: var(--t2t-text);
  outline: none;
  position: relative;
  transition: background .18s ease, border-color .18s ease, box-shadow .18s ease, color .18s ease, transform .18s ease;
  -webkit-tap-highlight-color: transparent;
}

.t2t-department-card:hover {
  background: var(--t2t-primary-soft);
  border-color: rgba(180, 30, 142, .38);
  box-shadow: 0 18px 38px var(--t2t-primary-shadow);
  color: var(--t2t-primary-hover);
  transform: translateY(-2px);
}

.t2t-department-card:active {
  background: var(--t2t-primary-soft-2);
  border-color: var(--t2t-primary-active);
  color: var(--t2t-primary-active);
  transform: translateY(0) scale(.985);
}

.t2t-department-card:focus-visible {
  border-color: var(--t2t-primary);
  box-shadow: 0 0 0 4px rgba(180, 30, 142, .14), 0 18px 38px var(--t2t-primary-shadow);
}

.t2t-department-card.is-selected {
  background: var(--t2t-primary-soft);
  border-color: var(--t2t-primary);
  box-shadow: 0 18px 40px var(--t2t-primary-shadow);
  color: var(--t2t-primary);
}

.t2t-department-card strong {
  font-size: 16px;
  font-weight: 500;
  color: inherit;
  text-align: center;
  line-height: 1.7;
}

.t2t-dept-icon {
  width: 58px;
  height: 58px;
  display: grid;
  place-items: center;
  color: var(--t2t-primary);
  line-height: 1;
}

.t2t-dept-icon svg,
.t2t-dept-icon img,
.t2t-locked-icon svg,
.t2t-locked-icon img,
.t2t-dept-lock-badge svg,
.t2t-dept-lock-badge img {
  width: 44px;
  height: 44px;
  display: block;
  object-fit: contain;
}

.t2t-dept-icon svg,
.t2t-locked-icon svg,
.t2t-dept-lock-badge svg {
  fill: none;
  stroke: currentColor;
  stroke-width: 4;
  stroke-linecap: round;
  stroke-linejoin: round;
}

.t2t-department-card:hover .t2t-dept-icon,
.t2t-department-card.is-selected .t2t-dept-icon,
.t2t-department-card:focus-visible .t2t-dept-icon {
  color: var(--t2t-primary-hover);
}

.t2t-department-card.is-locked {
  background: linear-gradient(180deg, #fff, #fff7fc);
  opacity: .96;
}

.t2t-department-card.is-locked:hover,
.t2t-department-card.is-locked.is-selected {
  background: #fff4fb;
  border-color: rgba(180, 30, 142, .32);
}

.t2t-dept-lock-badge {
  position: absolute;
  top: 8px;
  left: 8px;
  width: 26px;
  height: 26px;
  border-radius: 999px;
  background: transparent;
  color: var(--t2t-primary);
  display: grid;
  place-items: center;
}

.t2t-dept-lock-badge svg,
.t2t-dept-lock-badge img {
  width: 24px;
  height: 24px;
}

.t2t-dept-lock-hint {
  font-size: 11px;
  color: #8b3171;
  font-weight: 800;
  margin-top: -8px;
}

.t2t-locked-panel {
  max-width: 620px;
  margin: 0 auto 18px;
  padding: 26px 24px;
  border: 1px solid rgba(180, 30, 142, .2);
  border-radius: 22px;
  background: linear-gradient(180deg, #fff, #fff6fb);
  text-align: center;
  animation: t2tFade .22s ease;
}

.t2t-locked-icon {
  width: 56px;
  height: 56px;
  margin: 0 auto 12px;
  border-radius: 18px;
  background: #fde7f6;
  color: var(--t2t-primary);
  display: grid;
  place-items: center;
}

.t2t-locked-icon svg,
.t2t-locked-icon img {
  width: 28px;
  height: 28px;
}

.t2t-locked-panel h3 {
  margin: 0 0 8px;
  font-size: 17px;
  font-weight: 900;
  color: var(--t2t-text);
}

.t2t-locked-panel p {
  margin: 0;
  color: var(--t2t-primary);
  font-size: 14px;
  line-height: 1.9;
}

.t2t-flow-fields {
  max-width: 820px;
  margin: 0 auto;
  display: grid;
  justify-items: center;
  gap: 22px;
  animation: t2tFade .22s ease;
}

.t2t-field {
  display: grid;
  gap: 8px;
  width: min(100%, 440px);
  text-align: center;
  color: var(--t2t-muted);
  font-size: 13px;
}

.t2t-field span,
.t2t-upload-zone > span {
  color: var(--t2t-muted);
}

.t2t-field input,
.t2t-field select,
.t2t-message-field textarea {
  width: 100%;
  border: 1px solid transparent;
  background: #fff;
  color: var(--t2t-text);
  outline: none;
  box-shadow: 0px 0px 10px 0px rgba(0, 0, 0, 0.12) !important;
  transition: border-color .18s ease, box-shadow .18s ease, background .18s ease;
}

.t2t-field input,
.t2t-field select {
  height: 52px;
  border-radius: 14px;
  padding: 0 18px;
  text-align: center;
}

.t2t-message-field {
  width: 100%;
  display: block;
}

.t2t-message-field textarea {
  min-height: 120px;
  border-radius: 16px;
  padding: 20px 22px;
  resize: vertical;
}

.t2t-field input:hover,
.t2t-field select:hover,
.t2t-message-field textarea:hover {
  border-color: rgba(180, 30, 142, .18);
  background: #fffbfd;
}

.t2t-field input:focus,
.t2t-field select:focus,
.t2t-message-field textarea:focus {
  border-color: var(--t2t-primary);
  box-shadow: 0 0 0 4px rgba(180, 30, 142, .12), 0 12px 26px rgba(180, 30, 142, .08);
}

.t2t-field small {
  color: #8c7284;
}

.t2t-upload-zone {
  width: 100%;
  min-height: 58px;
  border: 1px dashed rgba(180, 30, 142, .24);
  border-radius: 16px;
  background: #fff;
  display: flex;
  gap: 12px;
  align-items: center;
  justify-content: flex-end;
  padding: 10px 14px;
  color: var(--t2t-muted);
  font-size: 13px;
  transition: background .18s ease, border-color .18s ease, box-shadow .18s ease;
}

.t2t-upload-zone:hover,
.t2t-upload-zone.is-drag {
  border-color: var(--t2t-primary);
  background: #fff6fb;
  box-shadow: 0 0 0 4px rgba(180, 30, 142, .08);
}

.t2t-mini-btn,
.t2t-new-ticket .t2t-front-btn-soft {
  border: 1px solid var(--t2t-primary) !important;
  background: #fff !important;
  color: var(--t2t-primary) !important;
  box-shadow: none !important;
}

.t2t-mini-btn {
  border-radius: 10px;
  font-weight: 900;
  padding: 10px 16px;
  cursor: pointer;
  outline: none;
  transition: background .18s ease, color .18s ease, border-color .18s ease, box-shadow .18s ease, transform .18s ease;
}

.t2t-mini-btn:hover,
.t2t-new-ticket .t2t-front-btn-soft:hover {
  background: #fff3fb !important;
  color: var(--t2t-primary-hover) !important;
  border-color: var(--t2t-primary-hover) !important;
}

.t2t-mini-btn:active,
.t2t-new-ticket .t2t-front-btn-soft:active {
  background: #fde7f6 !important;
  color: var(--t2t-primary-active) !important;
  border-color: var(--t2t-primary-active) !important;
  transform: translateY(1px);
}

.t2t-mini-btn:focus-visible,
.t2t-new-ticket .t2t-front-btn-soft:focus-visible {
  box-shadow: 0 0 0 4px rgba(180, 30, 142, .14) !important;
}

.t2t-file-preview {
  display: flex;
  gap: 8px;
  flex-wrap: wrap;
  margin-inline-start: auto;
}

.t2t-file-preview span {
  background: #fff3fb;
  border: 1px solid rgba(180, 30, 142, .16);
  border-radius: 999px;
  padding: 6px 10px;
  color: #7c2b64;
  font-size: 12px;
}

.t2t-form-actions {
  display: flex;
  gap: 12px;
  justify-content: center;
  align-items: center;
  flex-wrap: wrap;
}

.t2t-new-ticket .t2t-front-btn {
  border-radius: 14px;
  padding: 14px 28px;
  font-weight: 900;
  cursor: pointer;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 10px;
  outline: none;
  transition: background .18s ease, color .18s ease, border-color .18s ease, box-shadow .18s ease, transform .18s ease;
}

.t2t-new-ticket .t2t-front-btn-primary {
  border: 1px solid var(--t2t-primary);
  background: var(--t2t-primary);
  color: #fff;
  box-shadow: 0px 4px 18px rgba(180, 30, 142, .22);
}

.t2t-new-ticket .t2t-front-btn-primary:hover {
  background: var(--t2t-primary-hover);
  border-color: var(--t2t-primary-hover);
  color: #fff;
  transform: translateY(-1px);
}

.t2t-new-ticket .t2t-front-btn-primary:active {
  background: var(--t2t-primary-active);
  border-color: var(--t2t-primary-active);
  transform: translateY(1px);
}

.t2t-new-ticket .t2t-front-btn-primary:focus-visible {
  box-shadow: 0 0 0 4px rgba(180, 30, 142, .18), 0 14px 26px rgba(180, 30, 142, .22);
}

.t2t-new-ticket .t2t-front-btn:disabled {
  opacity: .65;
  cursor: wait;
  transform: none;
}

.t2t-front-alert,
.t2t-front-notice {
  border-radius: 14px;
  padding: 12px 14px;
  font-size: 13px;
}

.t2t-front-alert,
.t2t-front-notice.is-error {
  background: #fff1f8;
  color: #a31771;
  border: 1px solid #f4c8e4;
}

.t2t-front-notice.is-success {
  background: #fff3fb;
  color: var(--t2t-primary);
  border: 1px solid rgba(180, 30, 142, .2);
}

.t2t-front-notice.is-info {
  background: #fff7fc;
  color: #8f176f;
  border: 1px solid rgba(180, 30, 142, .16);
}

.screen-reader-text {
  border: 0;
  clip: rect(1px, 1px, 1px, 1px);
  clip-path: inset(50%);
  height: 1px;
  margin: -1px;
  overflow: hidden;
  padding: 0;
  position: absolute !important;
  width: 1px;
  word-wrap: normal !important;
}

@keyframes t2tFade {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: none; }
}

@media (max-width: 767px) {
  .t2t-form-card { padding: 24px 14px; }
  .t2t-department-grid { gap: 14px; }
  .t2t-department-card { width: 136px; height: 144px; }
  .t2t-upload-zone { align-items: flex-start; flex-direction: column; }
  .t2t-file-preview { margin: 0; }
}